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Documentation Index

Fetch the complete documentation index at: https://partners.usecharlie.ai/llms.txt

Use this file to discover all available pages before exploring further.

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The company.

Charlie is a Paris and LA based SaaS company building the omnichannel operations platform for Shopify Plus brands. Founded on a simple observation: Shopify transformed retail commerce, but the tools brands need to operate across stores, warehouses, and online channels never caught up. Classic OMS platforms were built for a pre-Shopify world — expensive, slow to deploy, and designed for IT teams, not retail operators. Charlie was built to close that gap, natively inside Shopify. Reference clients include Kujten, From Future, Nordleaf, Lafaurie, and The Bradery — all referenceable, ask us for context before a prospect call.

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The team.

Charlie is led by founders with backgrounds in retail operations and Shopify development. The team is small, senior, and focused.

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What we believe.

Omnichannel retail doesn’t need another platform. It needs a layer that makes the platform your teams already use — Shopify — work the way it should. That’s Charlie.